We ask that all appointments be canceled at least 24 hours prior to the scheduled appointment time. If you miss or cancel an appointment (with the exception of extenuating circumstances) without 24 hour notice, you may be charged the full cost of the missed session.
IF YOU ARE SICK
If you think you might be getting sick, are sick, or are just getting over being sick, please cancel/reschedule your appointment. Receiving massage while your body fights an illness can actually make your symptoms worse.
It is best to arrive 5 minutes before your scheduled appointment time, to allow a few minutes of consultation before the massage begins. If this is your first appointment with Structural Balance Therapeutics, please arrive 10-15 minutes early to complete new client paperwork and to allow plenty of time for the initial consultation, which is typically longer on your first visit. If you arrive past your scheduled start time, we will still finish at the scheduled end time. In order to maximize the benefit from your massage and minimize your stress, please be on time.